FAQS
About the Bunion Correctors
How long and how often do I need to use this bunion corrector to see results?
For Beginner, please do not use for more than 10 minutes and do not overcorrect for the first time. To increase comfort, you need time to adapt to the corrector. In subsequent use, a single use time of about ten minutes is preferred. If you feel comfortable, you can extend the usage time appropriately. Based on the majority of people experience, noticeable improvement in toe alignment can be seen after a month of consistent use. But remember, correcting a bunion is a long-term process, and patience is the key.
What is the advantage of knob design of the corrector? Is it comfortable to wear?
Yes, it's quite comfortable. The Knob design of our bunion corrector brings three main benefits. Strong traction, double correction and walk-ability. Knob is a kind of labor-saving mechanical structure, making our bunion corrector easier to use. In addition knob design can push the big foot bone while pulling the big toe apart to restore the normal toe fundamentally, which takes into account ergonomics. Also, the knob design allows our bunion corrector to fold to meet the needs of walking. Overall, our knob design is the excellent design at present.
Are these toe separators feel comfortable when wearing it?
Yes, our separators have the perfect shape for you. Not only these toe separators are soft and elastic. Also, our product is equipped with lots of adjusting rods, which can be inserted into the adjustment holes according to your needs. Inserting different adjustment holes will change the separation force and the compressed area, making our product achieve a wonderful balance of comfort and separation.
How do I pull apart my big toe with a blue bunion corrector with heel strap?
If you can't pull the big toe away, please check step by step,
1, Please check if it has been unlocked first, the product needs to be unlocked to fit your big toe better for adjustment.
2, Rotate the knob when it is not worn on your foot, check if the bunion plate will follow the knob to rotate.
3, After putting it on your foot, the time to rotate for only half a turn is the knob is tightening up the steel wires internally, please be patient to continue to rotate. When you feel unable to rotate, please hold the splint and rotate it more vigorously to pull the toes apart. If any of the above can not be done, please contact customer service for free return.
I can't get the bunion plate loose with the white bunion corrector, what should I do?
The knob on the white bunion corrector is used by turning the knob clockwise to gradually increase the angle of correction. Turning the knob counterclockwise and hearing a clicking sound will unlock it.
Therefore, when you cannot release the bunion plate, turn the knob clockwise to unlock the knob.
Shipping & Returns
What's your process time?
Ready to ship items: 1-4 days
Delivery time: 1-2 weeks (Pls note this is only an estimated time, it can be changed due to current workload. Please be aware that your order may be shipped sooner but can certainly take longer as well.)
If you need it faster, we offer "Rush Order" option which will expedite your order to 1 week instead of 1-2 weeks.
If you need it by certain date, please send us message to let us know!
What's your shipping time?
We ship all orders with USPS and ship from Los
Angeles, CA. *Please note that process time does NOT include shipping
time. Again, current process time for all bunion corrector sets is 3-4 weeks. We
can not guarantee actual delivery date as once we shipped your orders
it's out of our hand and handle by shipping carriers.
US First Class Mails- 1-5 days
US Priority Mails- 1-3 days
International Express Mails with DHL Express- average around within 3 business days
a. Canada 1-2 business days
b. UK 2-3 business days
c. Australia 3-4 business days
(All International orders will be shipping with DHL Express so shop with confidence! Faster and Reliable!!! The convenient DHL On-Demand delivery
service will let you receive shipment alert every step of the way. Get
notified instantly of your shipments status and the estimated delivery
date! Please make sure to leave your correct phone # or email address to
receive this DHL On-Demand delivery service!)
International Customs and import taxes: Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
LOST PACKAGE:
Tech Love is not responsible or obligated to replace or refund packages
delivered to the address provided at checkout. You can inquire about
your package with your local post office. Sometimes they mark packages
as delivered but hold on to them if they weren't able to find a safe
spot. Also, allow up to 7 days to see if the package shows up. (actually
about 75% of the time, the package shows up after a few days later)
Cancellations & Returns?
We do not accept cancellations of orders that have already been shipped.
If you need to cancel the order, please contact us to confirm that the order has been shipped.
We do not accept returns for no reason.
We accept returns for defective or faulty products.
Items can be returned within 30 days from receiving the order. Please contact us for more details. service@techlovemed.com. We do not offer free return unless the product was damaged or incorrect items have been sent.